Cancellation and Refund Policy
At Printees Lab, each product is custom-made just for you! We take great care in printing your designs with precision and quality. Since we work with personalized products, our cancellation and refund policies are designed to be fair and transparent.
📌 Order Cancellation
- Orders can only be cancelled within 2 hours of placing the order.
- Once the order enters the printing or processing stage, cancellation is no longer possible.
- To request a cancellation, please contact us immediately via Instagram DM or email at printeeslab@gmail.com with your order details.
📦 Return & Refund Policy
Since all items are custom printed, we do not accept returns for:
- Wrong size ordered
- Change of mind
- Design not liked after printing
However, we offer refunds or replacements in the following cases:
✅ Eligible for Return/Refund:
- Received a wrong item
- Received a damaged product
- Defective print or stitching
- Major size mismatch from what was ordered
📅 Raise your request within 48 hours of receiving the product.
📸 Kindly share unboxing video/photos as proof for faster resolution.
💸 Refund Processing
- Once approved, your refund will be processed within 5–7 business days via the original payment method.
- For replacements, the new item will be dispatched within 2–4 business days.
🧵 Please Note:
- Slight color differences or print alignment shifts may happen due to the custom printing process — these are not considered defects.
- For sizing, please refer to our Size Chart before ordering.
Need help?
📧 Email us at: printeeslab@gmail.com
📱 Instagram DM: @printeeslab
We’re here to help and always want you to love what you wear 💙